Specialist Eviction Solutions
If you're dealing with a non-paying tenant or a hijacked property, Property Recovery brings the matter to a close — from the first attorney-issued demand to the court-issued eviction order.
Clear upfront pricing. Less effort from you. We drive the process.
Nationwide service. Panel of specialist eviction attorneys.
Not sure where to start? Try the Tenant Dispute Portal — free.
The Tenant Dispute Portal (TDP) is our free, AI-guided tool for landlords and rental agents dealing with delinquent tenants. Upload your lease, correspondence and payment records, and the portal reads your matter, works out where you stand, and walks you through exactly what to do next at each stage of the process.
Where the facts justify it, the portal generates a Letter of Demand and a Notice of Cancellation for you to review, adjust and send under your own name. These are not generic, fill-in-the-blank templates — they're drawn to the specifics of your matter and built to comply with the requirements you'll have to satisfy before a court will hear an eviction. What they are not is attorney-issued: they go out under your name, not on an attorney's letterhead with an attorney engaging your tenant directly.
If you'd rather your demand and cancellation notice carry the weight of an attorney's letterhead — with attorneys dealing with the tenant on your behalf — our Pre-Litigation Demand & Notice service is the next step up, and it lifts your odds of resolving the matter when a tenant is digging in. Not sure which route fits your situation? Reach out to us and we'll give you guidance based on the specifics of your matter.
Open the Tenant Dispute PortalPricing
Three ways to resolve the matter. Start where it fits.
Tenant Dispute Portal
Free
A guided, AI-assisted assessment of your matter.
Upload your lease, payment records, WhatsApp threads, emails and any legal correspondence. The portal reviews what you've supplied, gives you a structured view of where the matter stands, and walks you through what to do at each stage. Documents and correspondence in English or Afrikaans are fully supported. Other South African languages are accommodated where possible.
Includes:
- •Full assessment of your documentation and correspondence
- •Clear direction on where you stand and what's required next
- •Draft formal notice templates for self-administered use
- •Document checklist for each stage of the process
Best for matters where the tenant is likely to cooperate, or where you want a clear-eyed view of your case before deciding on a paid service.
Open the PortalPre-Litigation Demand & Notice
R6,730 — Nationwide
Attorney-issued formal notices required to lawfully terminate the lease and prepare the matter for court if necessary — with attorneys engaging the tenant directly during the notice period.
Includes:
- •Attorney-letterhead formal notices
- •Direct attorney engagement with the tenant
- •A structured notice process of approximately 5 weeks
- •Clear recommendation on next steps at the end of the process
Best chance of resolving the matter without court intervention. At the end of the notice period, you'll have a clear view of what's required going forward.
Get StartedEviction Order Service
Gauteng — from R35,000
Other provinces — from R45,000
A managed process from formal notice to court-issued eviction order — coordinated by specialist eviction attorneys.
Includes:
- •Full Pre-Litigation Demand & Notice service included
- •PIE Act section 4(2) notice and court application
- •Court filing, appearances and process management
- •Court papers served by the sheriff, up to the eviction order stage
For matters where the tenant is unlikely to cooperate, or where you want a single managed process from start to finish.
Get Your Free AssessmentFinal fees confirmed in writing before work commences. Most matters fall close to the indicated price — significant variation only occurs in complex matters, which we identify and re-quote before work begins. Complex matters include those involving vulnerable occupiers, multiple unlawful occupiers, business occupancy, disputed leases, or prior legal proceedings. Each service is priced independently — clients starting with Pre-Litigation Demand & Notice who later escalate to the Eviction Order Service pay the full Eviction Order fee, which includes the full PDN service as part of that engagement. Eviction Order pricing reflects court travel, correspondent attorney coordination and logistics — service standards are identical nationwide. Evictions of farm workers and agricultural land occupiers are governed by ESTA and quoted separately — see our FAQ for details. All services governed by our Terms & Conditions.
Why is the Tenant Dispute Portal free?
Fair question — nothing usually is. So here's the honest answer.
An eviction has two distinct phases: before court and in court. The TDP handles the first phase. Like our paid Pre-Litigation Demand & Notice service, it follows the notice requirements set out in the PIE Act and related rental law — and done properly, completing that phase correctly is exactly what puts a landlord in a position to approach the court if it comes to that.
The paid PDN service has a higher chance of resolving the matter without court, because a letter on an attorney's letterhead carries real weight. But the TDP is no pushover in its own right — and it does the one thing that matters most: it puts you in a position to take the tenant to court if they ignore the notices.
Here's the reality we can't change: certain notices have to be served, and certain notice periods have to lapse, before any court action can begin. If your tenant runs out that clock and court becomes the only route left, most TDP users come back to us for the court process — because we're genuinely well priced and eviction is what we do. That's where we earn our keep. The free portal simply gets you to that point correctly, so nothing you've done along the way has to be redone.
Why this works
(and why it often costs less than going direct to a lawyer)
Most landlords don't lose money because the law is unclear. They lose money because the process becomes slow, unstructured and expensive — chasing attorneys, sheriffs and paperwork while rent keeps bleeding.
Property Recovery exists to stop that. We drive matters to conclusion with:
- Speed — we know the steps and sequencing that avoid delays
- Cost control — we prevent unnecessary back-and-forth and wasted legal time
- Less effort for you — we coordinate the moving parts so you don't manage the case yourself
We are not a law firm — and that's your advantage
Property Recovery is an independent eviction process manager. Legal work is performed by a panel of independent specialist eviction attorneys appointed on your behalf.
This benefits you in two ways:
Higher accountability.
When you deal directly with a law firm, poor performance costs them one client. When an attorney works through Property Recovery, poor performance costs them many. Our panel attorneys are held to a higher standard because we measure outcomes, speed and quality.
Oversight, not billable drift.
Attorneys are essential, but law firms are not always structured for speed. We keep the matter moving, keep it organised and escalate fast when things stall. You don't chase lawyers — we do.
Specialist eviction attorneys, daily focus
Any attorney in South Africa can handle an eviction matter, but most firms only do evictions occasionally alongside other work. Our panel specialises in evictions and deals with them daily — so if there is a quicker lawful way to structure the process for your facts, they know about it.
The result — faster closure, controlled cost
Even though our fee includes both Property Recovery's process management and the attorney costs, clients often spend less overall than going directly to a law firm — because we run the matter as a managed process, not an open-ended legal file.
You get cost certainty upfront. We confirm the fee in writing before work starts, so you're not exposed to runaway billable-hour drift.
That means:
- The case is structured correctly from day one
- Fewer delays caused by missing or incorrect information
- Less unnecessary billable time
- Progress that is actively driven, not passively awaited
How it works
Simple, structured, fast.
Most landlords get stuck because the process becomes confusing and slow. We remove that complexity by running a clear step-by-step workflow.
Free assessment
You tell us what's happening. We confirm the fastest lawful route and what information is needed.
Choose your starting point
Three options, depending on where you are: start free with the Tenant Dispute Portal, instruct the Pre-Litigation Demand & Notice service for attorney-issued pressure, or proceed directly to the Eviction Order Service for a single managed process.
We structure the matter properly
We guide you on the exact documents and facts needed, and structure the matter correctly upfront. This is where speed is built in — a properly structured matter moves cleanly through court.
We drive the process
We keep the matter moving, keep it organised and escalate fast when things stall.
Resolution
The tenant vacates voluntarily during the notice period, or we drive the matter through court to the eviction order stage. Either way, the mandate is fulfilled when the outcome is achieved.
Free assessment
You tell us what's happening. We confirm the fastest lawful route and what information is needed.
Choose your starting point
Three options, depending on where you are: start free with the Tenant Dispute Portal, instruct the Pre-Litigation Demand & Notice service for attorney-issued pressure, or proceed directly to the Eviction Order Service for a single managed process.
We structure the matter properly
We guide you on the exact documents and facts needed, and structure the matter correctly upfront. This is where speed is built in — a properly structured matter moves cleanly through court.
We drive the process
We keep the matter moving, keep it organised and escalate fast when things stall.
Resolution
The tenant vacates voluntarily during the notice period, or we drive the matter through court to the eviction order stage. Either way, the mandate is fulfilled when the outcome is achieved.
Services
Choose the right starting point. Every case is different — but the strategy is simple. Start with the right level of intervention for your situation. Escalate if the tenant won't cooperate.
Tenant Dispute Portal — Free
The Tenant Dispute Portal is our free, AI-guided assessment tool for landlords and rental agents dealing with delinquent tenants.
Upload your lease, payment records, WhatsApp threads, emails and any legal correspondence. The portal works through your material in structured stages — gathering documents, building a picture of the matter, and giving you a clear-eyed view of where you stand. At each stage, it tells you what to do next and provides the templates you need to do it yourself.
Documents and correspondence in English or Afrikaans are fully supported. Other South African languages are accommodated where possible.
What you get:
- •A structured assessment of your matter based on the documents you upload
- •A clear view of your position, including the strengths and weaknesses of your case
- •Draft formal notice templates for self-administered use
- •Step-by-step guidance on what to do at each stage of the process
- •A document checklist so nothing is missed
What this doesn't cover:
The portal is not legal advice and the draft templates are not attorney-issued letters. They are general templates designed for self-administered use — you review them, adjust them where needed, and send them under your own name. If the tenant is uncooperative or the matter is contested, attorney-issued notices on letterhead are materially more effective. The portal will tell you when that's the case.
Before you start, have these ready
- Your signed lease agreement, plus any renewals or addendums. Typed, digital contracts work best — hand-written contracts and uploads don't give the portal what it needs to read your matter properly, so the results suffer.
- A rental statement or payment history showing exactly what's owed
- All correspondence with the tenant. For WhatsApp, don't upload screenshots — it's slow, inefficient and unnecessary. Instead, use Export Chat and upload the chat only, without the attachments. Do the same for emails and letters, and include any warnings you've already given.
- The tenant's full names, and their ID numbers if you have them (you'll need these if it goes to court)
- The property's full address and a short description
- Any notices you've already sent, so the portal doesn't duplicate or contradict them
- The deposit amount you're holding, if any
With all your uploads ready and your side of the story written out, working through the portal to your finished letters should take under two minutes.
Pre-Litigation Demand & Notice — R6,730, Nationwide
This is the most effective step short of court.
We instruct attorneys from our panel to issue the formal notices required to lawfully terminate the lease and prepare the matter for court if necessary. The notices are issued on attorney letterhead, signed by the appointed attorney, and delivered to the tenant directly. During the notice period — approximately five weeks — the attorneys engage with the tenant on your behalf, applying lawful pressure to vacate or settle.
This service is for landlords who want:
- A formal, attorney-issued process rather than a self-administered one
- The best chance of resolving the matter without court intervention
- Clarity at the end of the notice period on what's required going forward
At the end of the notice period, you will have one of three outcomes: the tenant has vacated, the tenant has agreed to settle, or the tenant has not responded constructively. In the third case, you will have a clear recommendation on whether to proceed with the Eviction Order Service and what to expect from that process.
What you get:
- •Attorney-instructed formal notices on attorney letterhead
- •Direct attorney engagement with the tenant during the notice period
- •A structured process of approximately 5 weeks
- •A clear written recommendation on next steps at the end of the process
What this doesn't cover:
The PDN service ends when the notice period concludes. If the tenant has not vacated and you choose to proceed with court action, the Eviction Order Service is the next step. Each service is priced independently — the PDN fee does not credit toward the Eviction Order fee, though clients who proceed directly to the Eviction Order Service receive the full PDN service as part of that engagement.
Eviction Order Service — Gauteng from R35,000 / Other provinces from R45,000
This is the decisive route when the tenant won't cooperate, or when you want a single managed process from the first formal notice through to the court-issued eviction order.
We coordinate the full matter — from attorney-issued notices through court papers, filing, and appearances — and drive it to the eviction order stage. In many matters, tenants vacate during the process without further enforcement being necessary. Where enforcement is required, we can facilitate it as an optional add-on, or you may arrange sheriff enforcement yourself.
This service is designed for landlords who want:
- A clear, structured path to resolution
- A specialist team that drives progress and escalates fast when things stall
- Cost control instead of open-ended legal drift
What you get:
- •Full Pre-Litigation Demand & Notice service included as the first stage
- •PIE Act section 4(2) notice and full court application
- •Court filing, court appearances, and process management throughout
- •Court papers served by the sheriff up to the eviction order stage
- •A single point of accountability — we drive the matter, not you
What this doesn't cover:
The service ends when the eviction order is granted, or earlier if the tenant vacates during the process. Physical removal by the sheriff (enforcement of the order) is a separate step. In many matters this is not needed — tenants vacate once the order is issued. If enforcement is required, this can be arranged as an optional add-on.
Frequently Asked Questions
No. We are an eviction process management service. Legal work is performed by a panel of independent specialist eviction attorneys appointed on your behalf.
Stop losing money to delinquent tenants.
Get a clear plan and fixed pricing upfront.
Legal Notice & Terms
Property Recovery (Pty) Ltd is not a law firm and does not provide legal advice. Legal services are rendered by a panel of independent specialist eviction attorneys appointed on the client's behalf.
The Tenant Dispute Portal is a free informational and self-service tool. Draft templates generated by the portal are not attorney-issued legal documents and are intended for self-administered use under the client's own name.
Our standard services apply to evictions under the Prevention of Illegal Eviction Act (PIE Act). Evictions under the Extension of Security of Tenure Act (ESTA) — including farm worker and agricultural land occupier matters — are available as a separate service, quoted on a per-matter basis.
Outcomes and timelines depend on court processes and the circumstances of the matter. All services are governed by our Terms & Conditions.